At Red Beetle, we want you to be happy with your purchase. If you receive a damaged or incorrect item, we offer a refund or exchange under the following conditions.

1. Eligibility for Refunds

You can request a refund if:

  • You received a damaged or defective product.
  • You received the wrong item.

We do not offer refunds for:

  • Change of mind or wrong size selection.
  • Used or washed items.
  • Items without original packaging and tags.

2. Refund Request Process

  • Contact us at redbeetlepk@gmail.com or 0329 7113081 within 3 days of receiving your order.
  • Provide your order number and clear pictures of the issue.
  • Our team will review your request and confirm the next steps.

3. Refund Method

  • Refunds will be processed to the original payment method (if prepaid).
  • If you paid Cash on Delivery (COD), we will offer store credit or a bank transfer.
  • Refunds may take 7-10 business days to process.

4. Exchanges

  • If you received a damaged or incorrect item, we can exchange it for the correct one.
  • Exchanges depend on stock availability.

5. Return Shipping

  • Customers must return the item in its original condition.
  • We will cover return shipping costs only if the product was incorrect or defective.

6. Contact Us

For any refund-related questions, feel free to contact us:

📧 Email: redbeetlepk@gmail.com
📞 Phone: 0329 7113081